“We do not store credit card details nor do we share customer details with any 3rd parties”
Packed and paid orders will be shipped via DX, Royal Mail, APC and Tuffnells and be delivered within 1-5 working days.
We want you to be happy with your purchase. If you’re not, just return the product to us , following the instructions above, and we’ll exchange or refund it to the credit or debit card of the person who originally placed and paid for the order. Please see below for products excluded from this policy.
Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge, but excludes the products listed as exceptions below.
Terms & conditions
- If you’re unhappy with your purchase, please let us know. Unless faulty, we’d like this to be within 14 days of purchase
- If you return your item to Homeblown in Gilberts Coombe, Redruth and you’d like a refund but don’t have your receipt, order confirmation or delivery note, we’ll give you a credit note to the value of the current selling price. Otherwise, if you have your receipt we’ll make a refund back to the Credit/Debit card or by bank transfer or PayPal.
- It’s important that any unwanted item, unless faulty, is returned in an undamaged and unused condition. There will be a 20% restocking fee for unwanted items.
Products we’re unable to cancel, refund or exchange
We can’t offer refunds or exchanges, unless faulty or not as described, on the following items:
- Products which have been customised, such as preshaped blanks, custom rockered blanks, made to measure items and fabric cut by length such as fibreglass and tape.
- Perishable goods such as resins and chemicals
We’re unable to accept cancellations for these orders unless work has not yet commenced.
This does not affect your statutory rights.
HomeBlown Terms and Conditions
Access to, and use of the Homeblown sites (homeblown.co.uk, surfblanks.com & boardfoam.com), is provided to you subject to the following Terms and Conditions:
Our web site, http://www.homeblown.co.uk is an Internet service published by HomeBlown. In entering our site you are accepting our Terms and Conditions. We may decide to change them at any time and if we do so those changes will be written into these terms and conditions. It is up to you to keep an eye on these terms and conditions in case there are any changes. Writing the changes in here is our obligation, keeping an eye on them is yours. Continuing to use the site after a change has been made is your acceptance of the changes.
Use of our Material
Any material found within the pages of www.homeblown.co.uk, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use.
Permission for any other use must be obtained by contacting HomeBlown
We allow you onto this web site in return for you agreeing not to adapt, alter or create any derivative work from any of the material contained in this site. In addition, the material cannot be used for any other purpose other than for your own personal and non-commercial use unless the appropriate licence has been granted by HomeBlown.
From time to time we may publish links to websites which we feel could be of interest to you. We make every effort to ensure that the sites we recommend reflect the policies in our HomeBlown Guidelines, although we cannot be held responsible for the content of any external web sites.
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
This site and the information, names, images, pictures, logos and icons regarding or relating to HomeBlown and/or the HomeBlown, its products and services (or to third party products and services), is provided “as is” and on an “is available” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
In no event will HomeBlown and/or the HomeBlown be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. HomeBlown does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
The names, images and logos identifying the HomeBlown, HomeBlown or third parties and their products and services are proprietary marks of the HomeBlown, HomeBlown and/or third parties. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any trademark or patent of the HomeBlown, HomeBlown or any other third party.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining Terms and Conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Rules and Regulations
Occasionally within the site you may find other rules or terms relating to specific material which may conflict with or contradict these terms and conditions. These could be rules for competitions, specific download requirements, or prize draws, for example. If there is any conflict then the rules or terms relating to specific material will win out over the more general terms and conditions.